CAREERS
Working here
If you care about doing this properly rather than quickly, we would like to hear from you.
WHAT WE DO
The work, described honestly
Broking is part analysis, part project management and part difficult conversation. You assess a household's position, work out which lender's policy fits it, prepare an application that will survive scrutiny, and then keep everyone informed while it moves through a process you do not control.
The people who do well at it are organised, straightforward with clients when the answer is not what they hoped, and genuinely interested in the detail of lender policy.
We would rather train someone careful than hire someone who closes quickly.
WHAT WE LOOK FOR
The qualities that matter here
What we value
- Clear communication — explaining a complex thing simply, without being patronising.
- Attention to detail — a sloppy application wastes a client's time and a lender's patience.
- Willingness to say no — telling a client the answer is 'not yet' is part of the job.
- Genuine curiosity about policy — the differences between lenders are where the value sits.
What the role involves
- Regulated work — credit assistance carries obligations, including the Best Interests Duty.
- Ongoing accreditation — qualifications and professional development are required and continuing.
- Client hours — some evening and weekend contact, because that is when people are free.
- Process you do not control — lender turnaround times will test your patience regularly.
APPLYING
Questions about working with us
Do I need broking experience?
Not necessarily. Experience helps, but we will consider people from banking, financial services, or entirely outside the industry who have the right qualities and are prepared to do the qualifications.
Support and administration roles are also a common way into broking.
What qualifications do I need?
Credit assistance in Australia requires appropriate qualifications and accreditation, and ongoing professional development.
If you are new to the industry we can talk through what is required and how people usually go about it.
Is there a role if I do not want to be client-facing?
Yes. Broking depends heavily on support, processing and administration, and those roles are genuinely skilled rather than junior.
Tell us what you are good at and we will tell you honestly whether there is a fit.
How do I apply?
Send an enquiry through the form on this page with a short note about your background and what you are looking for, and attach a CV if you have one ready.
We will come back to you either way.
REGISTER YOUR INTEREST
Tell us a bit about yourself and what you are looking for.
Would rather talk it through?
(02) 9659 1694Important information
The information on this page is general in nature. It has been prepared without taking your objectives, financial situation or needs into account, so it is not personal advice and you should consider whether it is appropriate for you before acting on it.
Any rates, figures or examples shown are indicative only. Lending is subject to approval, and lender eligibility criteria, terms, conditions, fees and charges apply. Talk to us about what your own circumstances allow.